Privacy and Communications

When you place your order, we collect certain personal and transactional information (e.g. name, address, email address, phone number). Any personal information you provide us will not be sold or disclosed to any third party unless required to do so by law. The type of information that you provide will include but may not be limited to; contact details, payment details and information on the recipients that you send products to.

Your information will be used by Camel Cards to send you email updates and newsletters to inform you of our latest products and offers. When you register, you can decide if you would like to receive this information or not. If at any time you change your mind, you can edit your details in ‘your account’ on camelcards.com. If you provide a phone number, we may call you just to check that you are happy with the service we have provided.

To satisfy our obligations to you in line with our on-line Terms and Conditions we communicate with you by e-mail and by posting notices on the website. You agree to receive communications from us electronically and that such electronic communications will satisfy any legal requirement for communications, which need to be in writing.

Your personal details

You will need to register with us to purchase items using this website. When you set up an account with Camel Cards you will create an account with a unique username and password. You are responsible for maintaining the confidentiality of your account, user name and password and for preventing unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the user name and password is kept confidential and secure. Please do not share these details with anyone. If you forget your password, we will send you a temporary one which you can then change to re-access your account.

Please ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your registration details using the "My Account" area of the website.

We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Disclosure to Third Parties

Camel Cards may be required to provide information to a third party that is necessary to fulfill an order you have placed with us. For example, we may provide your address to our courier agent, Aramex, and if you pay by a credit or debit card, your card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services). However, we give suppliers, and others involved in the commerce distribution chain only the information needed to provide you the products or services you order, such as delivery and/or billing address, email address, telephone number and product orders. Moreover, we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.

Use of sub-contractors

We may contract with others to perform tasks or services on our behalf. For example, we might retain a company to process credit card payments, to email information about special offers, or to analyze data. If any of our sub-contractors need access to your personal information, we require that they promise to use the information only to perform the tasks we have engaged them to perform. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it.

Cookies and not the chocolate kind!

To ensure that we are offering you the best service possible, we may use a ‘cookie’. A ‘cookie’ is a small data file which is placed on your computer or other device by this Website and which collects certain data about your activity on the Website. The primary purpose of this use of cookies is to ensure the process of personalising product is user-friendly and consistent throughout a session. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

Online links to other websites

To improve our product offering and through selected portions of our website we may occasionally provide recommendations of other companies or promote their services on our website. In this way, you can link to other websites of third parties who have agreed to offer goods and services to our members. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party's privacy policy. Camelcards.com would like to inform you that we are not responsible for the content or privacy and security practices and policies of websites to which we link, such links are provided for your convenience nor are we liable for any of the products or service offered to you by the third party companies.

Changes to this Statement

We reserve the right to change this privacy statement at any time, but will alert you by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how information you provide will be used. If there is ever a material change to how we use information you provide and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.

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